Got questions?
Everything you need to know
Can't find your answer below? Call or WhatsApp us — we're happy to help.
We handle air freight, sea freight (FCL and LCL), road and cross-border transport, customs clearance, warehousing and express courier delivery — for everything from a single parcel to full container loads.
We move cargo to and from Uganda and across the East African Community — Kenya, Tanzania, Rwanda, DRC and South Sudan — as well as international air and sea routes via Entebbe, Mombasa and Dar es Salaam.
Send us your cargo details through the contact form, by phone or on WhatsApp. We respond with a clear, itemised quote within about 2 hours during business hours.
It depends on the route and mode. Express domestic delivery can be same-day; air freight typically takes a few days; sea freight is several weeks. We give you a realistic timeline with every quote.
Yes. You get proactive updates and can check on your cargo at any time through your dedicated coordinator — by call or WhatsApp.
Absolutely. Our licensed clearing agents manage URA documentation and border formalities so your goods move through without costly delays.
We offer comprehensive cargo insurance options that protect your goods from pickup to final delivery. Ask us to include cover in your quote.
Mainly by weight, volume, route and urgency. Government duties and taxes are shown separately so you always see the full landed cost upfront — no hidden fees.
We accept bank transfer, mobile money and other common methods. Payment terms can be arranged for regular business clients.
Yes — secure, organised storage with inventory management and distribution from our Kampala facilities, available short- or long-term.
Still have questions?
Our team is ready to help with anything about your shipment.